F&Q

FAQ



A:How long is the production cycle of black garlic?

B:The process cycle is about 18 days to 20 days.It mainly includes fermenting and drying process.Both of them are performed in the same machine.


A:What is the power consumption of the machine?

B:Different machine has different kw.We use auotmatic PLC control system so our machine is energy efficient.


A: Does it come disassembled or together? 

B:The black garlic fermentation is one integral machine.


A: Offer support to trouble shoot issues?

B:After your payment, we will send all information about the operation of the device, including video, text, and flash animation. Simple, easy to operate.

The equipment has been exported to many countries and there are no quality problems at present. The unit's vulnerable parts is heating pipes, so it is best to buy 2-3 sets when purchasing equipment.

The heating pipe is very cheap, about USD 50.00 per set.

If there is an accident, we can communicate in time by telephone,email,whatsapp,wechat and so on.


A: What happens of a power outage on the unit? Will we loose the product inside?

B:Heat preservation performance of the equipment is better,Within 8 hours of power failure, the temperature within the device will not change much, So you don't have to do any work.

After the device is energized again, it can operate automatically.


A:Does your black garlic machine need to use a container cover (lid)?

B:Yes, we have a container/ tray cover/lid. Each tray has a cover.


A:Does the machine can also produce the Peeled Black Garlic Cloves?

B:Our black garlic machine can not only be used to ferment garlic with skin ,but also can ferment peeled garlic.


A:What are the advantages of your machine?

B: 1.The perfect combination of technology and equipment, the whole process of fermentation without any added (including water)

2.Low power consumption equipment, low electricity cost .

The Total power of 400KG/1000KG/3000KG:9KW/11KW/21KW

3.The equipment has the advantages of simple operation, no wearing parts, no Maintenance, Low operating cost.

4.High degree of automation equipment, the control system is completely updated to "SSR" solid contactless control and more stable.

The new structure is more scientific and the fermentation and drying is more balanced. 

5.Product taste sweet and mellow,Fermentation technology and other equipment just won't do the trick.

6.The inner wall, the outer wall of the black garlic fermentation machine, and all the fermentation plates, the fermentation rack are made of 304 stainless steel,

no water fermentation process, to avoid corrosion Equipment.

7.Scientific circular wind design, temperature fluctuation range within ± 1 °C, product fermentation is uniform, the taste is highly consistent




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